MyChartPLUS

(Watch to learn about MyChartPlus) (Watch to learn about eCheck-in)

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Take Control with MyChartPLUS

With MyChart and MyChartPLUS, you can easily manage all aspects of your care, at anytime from anywhere. Put yourself at the center of your own health throughout every step of your wellness journey.

MyChart (mobile app) and MyChartPLUS (web site) are secure and personalized online tools that provide you with instant access to all of your medical information.  You can even access and manage information for family members. The easy navigation and robust functionality allows you to accomplish a number of actions without ever visiting the office. 

Registration is required. Get started.

How to spot a MyChart email scam 
Scammers may send emails that look like they came from MyChart or your healthcare provider. These “phishing” emails may look official, but are designed to get you to click a link, call a phone number or share personal information. Learn more >>

If the email seems suspicious, never click any links or call any numbers. Sign in to MyChartPLUS directly to check the message.

What MyChart phishing emails may look like

A phishing email may say you have:

  • A new MyChart message
  • A change to an appointment
  • An unpaid bill
  • A problem with your account
  • An urgent issue that needs your attention

The email may also:

  • Use familiar logos, colors, names or branding
  • Pressure you to act quickly
  • Threaten to close or lock your account
  • Demand immediate payment
  • Ask for personal or financial information
  • Request your password or verification code
  • Include a link or phone number you don’t recognize

Even if an email looks real, it still might be a scam.

What to do if you receive a suspicious email

Don’t click links or call phone numbers in the email.

Instead:

  1. Open the MyChartPLUS app or visit the MyChartPLUS website.
  2. Sign in to your account directly.
  3. Check whether the same message, appointment update, bill or request appears in MyChart.

Never provide your MyChart password, verification code, Social Security number or payment information in response to an unexpected email.

If you’re still unsure whether the message is legitimate, contact your healthcare provider using a phone number or website you already know and trust.
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Information at your fingertips

  • Allergies
  • Billing
  • Current medical conditions
  • Demographic info
  • Healthcare resources
  • Immunization records
  • Insurance
  • Lab & test results
  • Medical and surgical history
  • Medications
  • Past and upcoming appointments
  • Providers’ visit notes (specific conditions apply)
  • And more..

Manage your appointments, directly from your phone

Effortless Communication

It's never been easier for you to manage your appointments from beginning to end, directly from your phone in the language of your choice. You will receive clear communications, reminders and self-service options through text messaging, allowing patients to take immediate action.

Text messaging will be offered for

  • Confirm appointments
  • Cancel appointments
  • eCheck-in before arrival
  • Accept or decline wait list offers
  • Pay balances
  • Enroll in payment plans
 

Manage your care from start to finish

You can use MyChart’s convenient features to easily manage all your healthcare needs before, during and after your visit.

Before your visit

  • Find practices and providers
  • Schedule appointments (with select providers)
  • Update medical information
  • Grant and request healthcare proxy access
  • Complete forms and questionnaires for seamless check-in

Day of your visit

After your visit

  • Review your after visit summary
  • Review, update and request medications
  • Communicate with your provider and care team
  • Request medical record
  • Pay bills
  • Request customer support (technical, billing and records)
  • Share your clinical information outside HHC

Register with MyChart

For your convenience, there are many ways you can register a MyChart account:

  1. Sign up in the office during your next visit to receive an activation invite email with instructions
  2. Call 860.972.4993 to request an activation invite email
  3. Register online (identity verification is required)

Get technical support

Call 860.972.4993 for MyChartPLUS technical support

  • Available Mon. – Fri., 7:30 a.m. – 4 p.m. (excluding holidays)

Frequently Asked Questions

Get more details about MyChart and how you can put yourself at the center of your own health

 
Did you know?

You now have immediate access to more information in your MyChartPLUS electronic medical record, including additional clinical results and clinician notes as soon as they’re complete. This immediate access to information is part of the 21st Century Cures Act, an effort that Hartford Healthcare is taking to ensure transparency and fulfill our vision of being most trusted for personalized coordinated care.

Learn more

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